Skip to content

Delighted vs OpenProject

Professional comparison and analysis to help you choose the right software solution for your needs.

Delighted icon
Delighted
OpenProject icon
OpenProject

Delighted vs OpenProject: The Verdict

⚡ Summary:

Delighted: Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

OpenProject: OpenProject is an open source project management software. It provides tools to plan projects and tasks, track time and costs, collaborate with teams, and report on progress. Key features include Gantt charts, roadmaps, issue tracking, forums, wikis, and document management.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Delighted OpenProject
Sugggest Score — —
Category Business & Commerce Business & Commerce
Pricing — Open Source

Product Overview

Delighted
Delighted

Description: Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Type: software

OpenProject
OpenProject

Description: OpenProject is an open source project management software. It provides tools to plan projects and tasks, track time and costs, collaborate with teams, and report on progress. Key features include Gantt charts, roadmaps, issue tracking, forums, wikis, and document management.

Type: software

Pricing: Open Source

Key Features Comparison

Delighted
Delighted Features
  • Send NPS surveys via email & SMS
  • Real-time dashboard to view NPS scores
  • Automated workflows based on NPS responses
  • Integration with CRM & support tools
  • Segment customers & analyze NPS trends
  • Custom branding & survey personalization
  • API access to survey data & insights
OpenProject
OpenProject Features
  • Gantt charts
  • Roadmaps
  • Issue tracking
  • Forums
  • Wikis
  • Document management

Pros & Cons Analysis

Delighted
Delighted

Pros

  • Simple and intuitive interface
  • Powerful segmentation and targeting
  • Automated follow-up on detractors
  • Easy to integrate with other tools
  • Great customer support
  • Affordable pricing

Cons

  • Limited customization of surveys
  • No advanced analytics or reporting
  • Slow loading times for large datasets
  • No offline survey options
  • Steep learning curve for setup
OpenProject
OpenProject

Pros

  • Open source and free
  • Customizable and extensible
  • Good collaboration features
  • Intuitive user interface

Cons

  • Can be complex for simple needs
  • Limited reporting compared to paid options
  • Steep learning curve

Pricing Comparison

Delighted
Delighted
  • Not listed
OpenProject
OpenProject
  • Open Source

Related Comparisons

Positively Free NPS
vs Delighted vs OpenProject

Learn More About Each Product

Delighted
Delighted
Reviews, pricing & alternatives →
OpenProject
OpenProject
Reviews, pricing & alternatives →

Ready to Make Your Decision?

Explore more software comparisons and find the perfect solution for your needs

Delighted Alternatives
OpenProject Alternatives
Browse More Software