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Delighted vs Redmine

Professional comparison and analysis to help you choose the right software solution for your needs.

Delighted icon
Delighted
Redmine icon
Redmine

Delighted vs Redmine: The Verdict

⚡ Summary:

Delighted: Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Redmine: Redmine, an open-source project management and issue tracking tool. Foster collaboration, manage tasks, and track project progress efficiently. With customizable workflows and extensive plugin support, Redmine provides a flexible platform for diverse project management needs.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Delighted Redmine
Sugggest Score — 1
Category Business & Commerce Business & Commerce
Pricing — free

Product Overview

Delighted
Delighted

Description: Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Type: software

Redmine
Redmine

Description: Redmine, an open-source project management and issue tracking tool. Foster collaboration, manage tasks, and track project progress efficiently. With customizable workflows and extensive plugin support, Redmine provides a flexible platform for diverse project management needs.

Type: software

Pricing: free

Key Features Comparison

Delighted
Delighted Features
  • Send NPS surveys via email & SMS
  • Real-time dashboard to view NPS scores
  • Automated workflows based on NPS responses
  • Integration with CRM & support tools
  • Segment customers & analyze NPS trends
  • Custom branding & survey personalization
  • API access to survey data & insights
Redmine
Redmine Features
  • Project management
  • Issue tracking
  • Gantt charts
  • Calendars
  • Wikis
  • Forums
  • Time tracking
  • Custom fields
  • Multiple project support
  • Role-based access control
  • Email notifications
  • REST web service API

Pros & Cons Analysis

Delighted
Delighted

Pros

  • Simple and intuitive interface
  • Powerful segmentation and targeting
  • Automated follow-up on detractors
  • Easy to integrate with other tools
  • Great customer support
  • Affordable pricing

Cons

  • Limited customization of surveys
  • No advanced analytics or reporting
  • Slow loading times for large datasets
  • No offline survey options
  • Steep learning curve for setup
Redmine
Redmine

Pros

  • Open source and free
  • Highly customizable
  • Great community support
  • Plugin ecosystem
  • Integration with other tools

Cons

  • Steep learning curve
  • Can be slow with large projects
  • Limited native mobile apps
  • Upgrades can be difficult

Pricing Comparison

Delighted
Delighted
  • Not listed
Redmine
Redmine
  • free

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Learn More About Each Product

Delighted
Delighted
Reviews, pricing & alternatives →
Redmine
Redmine
Reviews, pricing & alternatives →

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