GoTo Resolve vs Dayon!

Struggling to choose between GoTo Resolve and Dayon!? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Dayon! is a Office & Productivity product tagged with time-tracking, open-source, free, productivity.

Its standout features include Time tracking, Project management, Task management, Idle time tracking, Reporting, Reminders and timers, and it shines with pros like Free and open source, Intuitive interface, Useful reporting tools, Reminders and timers help keep users on track.

Feature	GoTo Resolve	Dayon!
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Office & Productivity

Product Overview

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Dayon!

Description: Dayon! is a free and open-source time tracking software designed to help users track how they spend their time on projects and tasks. It has an intuitive interface, useful reporting tools, reminders and timers to keep users on track.

Key Features Comparison

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Dayon! Features

• Time tracking
• Project management
• Task management
• Idle time tracking
• Reporting
• Reminders and timers

Pros & Cons Analysis

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Dayon!

Pros

• Free and open source
• Intuitive interface
• Useful reporting tools
• Reminders and timers help keep users on track

Cons

• Limited features compared to paid options
• Basic reporting
• No mobile app

Pricing Comparison

GoTo Resolve

• Freemium
• Subscription-Based

Dayon!

• Free
• Open Source