GoTo Resolve vs Remote Desktop Connection

Struggling to choose between GoTo Resolve and Remote Desktop Connection? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Remote Desktop Connection is a Remote Work & Education product tagged with remote-desktop, remote-access, remote-control, vnc, rdp.

Its standout features include Remote access and control of another computer, Secure connection with encryption, File transfer between connected computers, Audio and video streaming, Clipboard sharing, Printer and device sharing, Multi-monitor support, Automatic reconnection, and it shines with pros like Included with Windows operating systems at no additional cost, Provides secure remote access and control, Allows for remote collaboration and support, Efficient for tasks that require direct access to a remote computer.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.