Struggling to choose between GoTo Resolve and GoToMyPC? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, GoToMyPC is a Remote Work & Education product tagged with remote-desktop, file-access, application-access, network-access.
Its standout features include Remote access to your PC or Mac from any other computer, smartphone or tablet, High-performance remote desktop connection, File transfer between computers, Multi-monitor support, Drawing tools for screen annotation, Easy remote printing from any device, Remote wake to access your always-on PC, Strong encryption and security, and it shines with pros like Simple and intuitive interface, Fast performance even over slower connections, Secure encrypted connections, Flexible access from many devices, File transfer capabilities, Drawing tools for collaboration, Wake sleeping computer remotely.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
GoToMyPC is a remote desktop software that allows users to access their desktop computers remotely from any other computer or mobile device. It enables working on files, applications, and network resources as if sitting in front of the remote computer.