GoTo Resolve vs PC Helpware

Struggling to choose between GoTo Resolve and PC Helpware? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, PC Helpware is a System & Hardware product tagged with antivirus, privacy, cleanup, optimization.

Its standout features include Junk file removal, Registry fixes, Startup manager, Internet privacy tools, Real-time antivirus and malware protection, and it shines with pros like Improves computer performance, Enhances security against malware, Easy to use interface, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration


PC Helpware

PC Helpware

PC Helpware is a system optimization and antivirus software for Windows. It aims to speed up, clean, and secure computers with features like junk file removal, registry fixes, startup manager, internet privacy tools, and real-time protection against viruses and malware.

Categories:
antivirus privacy cleanup optimization

PC Helpware Features

  1. Junk file removal
  2. Registry fixes
  3. Startup manager
  4. Internet privacy tools
  5. Real-time antivirus and malware protection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves computer performance

Enhances security against malware

Easy to use interface

Affordable pricing

Cons

Can slow down computer during scans

May flag legitimate programs as malware

Limited configuration options