Struggling to choose between GoTo Resolve and RemotePC? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, RemotePC is a Remote Work & Education product tagged with remote-access, remote-control, file-access, tech-support.
Its standout features include Remote desktop access, File transfer, Screen sharing, Remote printing, Remote sound, Chat, VPN connection, Works on Windows, Mac, iOS and Android, and it shines with pros like Easy to set up and use, Secure encrypted connections, Good performance, Affordable pricing, Mobile apps available.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
RemotePC is remote access software that allows users to access their computers from other devices remotely. It enables remote control of a computer to provide tech support or access files and applications from anywhere.