Struggling to choose between GoTo Resolve and Remoter? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Remoter is a Remote Work & Education product tagged with remote-access, remote-control, file-transfer, screen-sharing.
Its standout features include Remote desktop control, File transfer, Text and voice chat, Screen sharing, VPN connection, Works on Windows, Mac, Linux, iOS and Android, and it shines with pros like Free and open source, Easy to set up and use, Secure encrypted connections, Cross-platform support, Allows controlling computer remotely, Has mobile apps.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Remoter is a free remote access and remote control software that allows you to connect to another computer over the internet. It offers features like file transfer, chat, video call, screen sharing, and remote desktop control.