Struggling to choose between GoTo Resolve and ThinLinc? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, ThinLinc is a Remote Work & Education product tagged with remote-access, desktop-virtualization, thin-client.
Its standout features include Secure remote desktop access, Centralized desktop hosting, Works across devices, Uses SSH protocol for secure connections, and it shines with pros like Highly secure connections, Centralized management and control, Device agnostic - works on any device, Leverages SSH for strong encryption.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
ThinLinc is a secure remote desktop access software that allows users to access their desktop environments hosted on centralized servers from any device. It uses SSH protocol for secure connections.