HappyFox vs Request Tracker
A side-by-side look at HappyFox and Request Tracker. For an in-depth review of either product, follow the links below.
HappyFox
Business & Commerce
HappyFox is a cloud-based customer support and help desk software. It allows companies to manage customer queries, requests and complaints across multiple channels like email, phone, chat, social media and self-service portal. Key features include ticketing, knowledge base, community forums, reporting and analytics.
help-deskticketingknowledge-basereportinganalytics
Request Tracker
Business & Commerce
Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.
issue-trackingrequest-managementbug-trackingtask-management
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