Hetzner vs Request Tracker

Hetzner

Description: Hetzner Cloud is a cloud infrastructure provider known for its cost-effective and high-performance solutions. Founded in 1997, Hetzner offers a range of cloud services, including virtual servers (Cloud Servers), storage, networking, and dedicated servers. It is recognized for its straightforward approach, competitive pricing, and data center locations in Germany and Finland.

Type: software

Pricing: free

Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Hetzner Features

• Cloud Servers - Scalable virtual machines
• Block Storage - SSD and HDD storage volumes
• Object Storage - S3-compatible object storage
• Networks - Private networks and public Internet access
• Images - Preconfigured OS images to deploy servers
• Snapshots - Images of servers to backup or clone
• Load Balancers - Distribute traffic across servers
• Floating IPs - Assign public IPs to Cloud Servers

Request Tracker Features

• Ticket tracking
• Email handling
• Web interface
• Custom fields
• Role-based access control
• REST API
• Integration with version control systems
• SLAs and notifications
• Reporting and dashboards

Hetzner

• free

Request Tracker

• Open Source