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hMail Server vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

hMail Server icon
hMail Server
Request Tracker icon
Request Tracker

hMail Server vs Request Tracker: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature hMail Server Request Tracker
Sugggest Score — —
Category Network & Admin Business & Commerce
Pricing Open Source Open Source

Product Overview

hMail Server
hMail Server

Description: hMail Server is an open-source email server for Microsoft Windows. It allows you to send and receive email using POP3, SMTP and IMAP protocols. Designed specifically for Windows platforms, hMail Server is easy to install and manage.

Type: software

Pricing: Open Source

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

hMail Server
hMail Server Features
  • POP3 and SMTP server
  • IMAP4 server
  • Webmail interface
  • Email aliases
  • Email forwarding
  • Email filtering
  • Anti-virus and anti-spam protection
  • Email archiving
  • CalDAV and CardDAV support
  • Multi-domain hosting
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

hMail Server
hMail Server
Pros
  • Free and open source
  • Easy to install and configure
  • Supports multiple languages
  • Web-based administration
  • Built-in spam and virus protection
Cons
  • Limited scalability
  • Lacks some advanced features of commercial options
  • Requires Windows Server
  • Limited technical support
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

hMail Server
hMail Server
  • Open Source
Request Tracker
Request Tracker
  • Open Source

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Learn More About Each Product

hMail Server
hMail Server
Reviews, pricing & alternatives →
Request Tracker
Request Tracker
Reviews, pricing & alternatives →

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