IMsupporting vs Live Guide
A side-by-side look at IMsupporting and Live Guide. For an in-depth review of either product, follow the links below.
IMsupporting
Business & Commerce
IMsupporting is a customer service software that provides omni-channel support over email, live chat, social media, and more. It helps manage customer queries and conversations from a unified inbox.
customer-servicelive-chatomnichannelsocial-mediaunified-inbox
Live Guide
Remote Work & Education
Live Guide is a remote assistance software that allows support agents to see and control end user devices to troubleshoot issues in real time. It includes screen sharing, annotation tools and session recording.
screen-sharingremote-controlremote-assistancetroubleshootingsupport
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