LightShot vs Request Tracker

LightShot

Description: LightShot is a lightweight screenshot tool for Windows that allows you to capture, annotate, and share screenshots. It has basic editing features like adding text, arrows, shapes, blurring sensitive info, as well as uploading screenshots to various destinations.

Type: software

Pricing: Free

Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

LightShot Features

• Capture full screen, window, or custom region screenshots
• Annotate screenshots with shapes, text, arrows, etc
• Blur sensitive information in screenshots
• Upload screenshots to image hosting sites
• Copy screenshots to clipboard
• Save screenshots in multiple formats like PNG, JPG, GIF, etc
• Hotkeys for quick access to all features
• Lightweight and fast

Request Tracker Features

• Ticket tracking
• Email handling
• Web interface
• Custom fields
• Role-based access control
• REST API
• Integration with version control systems
• SLAs and notifications
• Reporting and dashboards

LightShot

• Free

Request Tracker

• Open Source