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LimeSurvey vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

LimeSurvey icon
LimeSurvey
Request Tracker icon
Request Tracker

LimeSurvey vs Request Tracker: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature LimeSurvey Request Tracker
Sugggest Score
Category Online Services Business & Commerce
Pricing Open Source Open Source

Product Overview

LimeSurvey
LimeSurvey

Description: LimeSurvey is an open source online survey tool for building and publishing online surveys. It allows users to create simple to advanced surveys, add logic like branching, distribute via links, and analyze response data.

Type: software

Pricing: Open Source

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

LimeSurvey
LimeSurvey Features
  • Questionnaire building with drag & drop interface
  • Support for different question types like single-choice, multiple-choice, arrays, matrices, etc
  • Skip logic and branching
  • Multiple language support
  • Customizable themes
  • Data export in multiple formats like CSV, Excel, SPSS, etc
  • Statistics and graphs for data analysis
  • Access control and permissions
  • Email notifications and reminders
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

LimeSurvey
LimeSurvey
Pros
  • Free and open source
  • Powerful and flexible survey building
  • Good documentation and active community support
  • Self-hosted - data stays with you
  • Feature-rich even in free version
Cons
  • Steep learning curve
  • Setting up and managing surveys requires technical skills
  • Limited free version lacks some advanced features
  • No native mobile app
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

LimeSurvey
LimeSurvey
  • Open Source
Request Tracker
Request Tracker
  • Open Source

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