LiveSession vs Yandex.Metrica

Struggling to choose between LiveSession and Yandex.Metrica? Both products offer unique advantages, making it a tough decision.

LiveSession is a Online Services solution with tags like live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

It boasts features such as Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics and pros including Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

On the other hand, Yandex.Metrica is a Online Services product tagged with analytics, tracking, statistics, web-traffic, user-behavior.

Its standout features include Detailed website traffic and user behavior analytics, Real-time data tracking and reporting, Customizable dashboards and reports, Audience segmentation and user profiling, Conversion tracking and goal monitoring, Ecommerce analytics and shopping funnel optimization, Integration with other Yandex products and third-party tools, and it shines with pros like Comprehensive web analytics solution, Free plan available with substantial features, Robust data visualization and reporting, Granular user behavior insights, Seamless integration with Yandex ecosystem.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

LiveSession

LiveSession

LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Categories:
live-chat customer-support realtime-communication reporting thirdparty-integrations

LiveSession Features

  1. Real-time chat
  2. Voice and video calling
  3. Agent assignment rules
  4. Chat transfer
  5. Customizable chat widgets
  6. Third-party integrations
  7. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Scalable for growing teams

Mobile app for agents

Customizable to brand needs

Integrates with popular tools

Cons

Can get pricey for larger teams

Limited customization in lower tiers

No call center functionality


Yandex.Metrica

Yandex.Metrica

Yandex.Metrica is a web analytics service offered by Yandex that tracks and reports website traffic and user behavior data. It provides details on sessions, users, geography, sources, content, goals, and ecommerce.

Categories:
analytics tracking statistics web-traffic user-behavior

Yandex.Metrica Features

  1. Detailed website traffic and user behavior analytics
  2. Real-time data tracking and reporting
  3. Customizable dashboards and reports
  4. Audience segmentation and user profiling
  5. Conversion tracking and goal monitoring
  6. Ecommerce analytics and shopping funnel optimization
  7. Integration with other Yandex products and third-party tools

Pricing

  • Free
  • Freemium

Pros

Comprehensive web analytics solution

Free plan available with substantial features

Robust data visualization and reporting

Granular user behavior insights

Seamless integration with Yandex ecosystem

Cons

Limited language support (primarily Russian and English)

Potential data privacy concerns for non-Russian users

Learning curve for users unfamiliar with Yandex products