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Open-AudIT vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

Open-AudIT icon
Open-AudIT
Request Tracker icon
Request Tracker

Open-AudIT vs Request Tracker: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Open-AudIT Request Tracker
Sugggest Score
Category Network & Admin Business & Commerce
Pricing Open Source Open Source

Product Overview

Open-AudIT
Open-AudIT

Description: Open-AudIT is an open-source network auditing tool used for asset and inventory tracking. It scans networks and maintains a database of device information like hardware details, OS versions, installed software, updates, etc.

Type: software

Pricing: Open Source

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

Open-AudIT
Open-AudIT Features
  • Network discovery and asset inventory
  • Hardware and software auditing
  • Monitoring of updates and vulnerabilities
  • Customizable reporting
  • Agentless scanning
  • REST API
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

Open-AudIT
Open-AudIT
Pros
  • Free and open source
  • Easy to install and use
  • Automatic network scanning
  • Detailed hardware and software audits
  • Customizable reports
  • Scalable for large networks
Cons
  • Limited user management features
  • No built-in remediation capabilities
  • Requires some Linux/MySQL knowledge to install
  • Not as feature-rich as paid solutions
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

Open-AudIT
Open-AudIT
  • Open Source
Request Tracker
Request Tracker
  • Open Source

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