Skip to content

Lansweeper vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

Lansweeper icon
Lansweeper
Request Tracker icon
Request Tracker

Lansweeper vs Request Tracker: The Verdict

⚡ Summary:

Lansweeper: Lansweeper is an IT asset management software that allows organizations to inventory their IT network infrastructure. It automatically scans network devices like computers, servers, switches, routers, printers etc. and stores the data in a centralized database.

Request Tracker: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Lansweeper Request Tracker
Sugggest Score — —
Category Network & Admin Business & Commerce
Pricing — Open Source

Product Overview

Lansweeper
Lansweeper

Description: Lansweeper is an IT asset management software that allows organizations to inventory their IT network infrastructure. It automatically scans network devices like computers, servers, switches, routers, printers etc. and stores the data in a centralized database.

Type: software

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

Lansweeper
Lansweeper Features
  • Network discovery and inventory
  • Hardware and software audits
  • Asset management
  • License management
  • IT documentation
  • Change logs
  • Config backups
  • Vulnerability scans
  • Integrations with RMM tools
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

Lansweeper
Lansweeper
Pros
  • Automatic network scanning and inventory
  • Detailed hardware and software audits
  • Comprehensive IT asset management
  • License tracking and alerts
  • IT documentation and diagrams
  • Change tracking for audits
  • Device configuration backup
  • Vulnerability assessment
  • Integration with other tools
Cons
  • Setup can be complex for large networks
  • Advanced features require higher pricing tier
  • Limited mobile device management
  • No patch management features
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

Lansweeper
Lansweeper
  • Not listed
Request Tracker
Request Tracker
  • Open Source

Related Comparisons

ManageEngine ServiceDesk Plus
vs Lansweeper vs Request Tracker

Learn More About Each Product

Lansweeper
Lansweeper
Reviews, pricing & alternatives →
Request Tracker
Request Tracker
Reviews, pricing & alternatives →

Ready to Make Your Decision?

Explore more software comparisons and find the perfect solution for your needs

Lansweeper Alternatives
Request Tracker Alternatives
Browse More Software