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ownCloud vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

ownCloud icon
ownCloud
Request Tracker icon
Request Tracker

ownCloud vs Request Tracker: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature ownCloud Request Tracker
Sugggest Score 30 —
User Rating ⭐ 3.8/5 (2) —
Category File Sharing Business & Commerce
Pricing Open Source Open Source
Ease of Use 3.0/5 —
Features Rating 4.5/5 —
Value for Money 5.0/5 —
Customer Support 3.0/5 —

Product Overview

ownCloud
ownCloud

Description: ownCloud is an open-source file sharing and synchronization platform that allows users to store files online and share them across devices. It enables users to access their data from anywhere with an internet connection.

Type: software

Pricing: Open Source

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

ownCloud
ownCloud Features
  • File hosting and sharing
  • Universal file access
  • File versioning
  • Encryption
  • Collaborative editing
  • Mobile apps
  • Plug-ins and extensions
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

ownCloud
ownCloud
Pros
  • Open source and self-hosted
  • Customizable and extensible
  • Secure file sharing and access
  • Good mobile apps
  • Active development community
Cons
  • Can be complex to set up and manage
  • Limited native office editing features
  • Less third-party app support than some competitors
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

ownCloud
ownCloud
  • Open Source
Request Tracker
Request Tracker
  • Open Source

⭐ User Ratings

ownCloud
3.8/5

2 reviews

Request Tracker

No reviews yet

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Learn More About Each Product

ownCloud
ownCloud
Reviews, pricing & alternatives →
Request Tracker
Request Tracker
Reviews, pricing & alternatives →

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