PC Helpware vs GoTo Resolve

Struggling to choose between PC Helpware and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

PC Helpware is a System & Hardware solution with tags like antivirus, privacy, cleanup, optimization.

It boasts features such as Junk file removal, Registry fixes, Startup manager, Internet privacy tools, Real-time antivirus and malware protection and pros including Improves computer performance, Enhances security against malware, Easy to use interface, Affordable pricing.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	PC Helpware	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	System & Hardware	Business & Commerce

Product Overview

PC Helpware

Description: PC Helpware is a system optimization and antivirus software for Windows. It aims to speed up, clean, and secure computers with features like junk file removal, registry fixes, startup manager, internet privacy tools, and real-time protection against viruses and malware.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

PC Helpware Features

• Junk file removal
• Registry fixes
• Startup manager
• Internet privacy tools
• Real-time antivirus and malware protection

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

PC Helpware

Pros

• Improves computer performance
• Enhances security against malware
• Easy to use interface
• Affordable pricing

Cons

• Can slow down computer during scans
• May flag legitimate programs as malware
• Limited configuration options

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

PC Helpware

• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based