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Request Tracker vs Second Clock

Professional comparison and analysis to help you choose the right software solution for your needs.

Request Tracker icon
Request Tracker
Second Clock icon
Second Clock

Request Tracker vs Second Clock: The Verdict

⚡ Summary:

Request Tracker: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Second Clock: Second Clock is a free, open-source time tracking software for Windows. It allows users to track time spent on tasks and projects, with features like time entry tracking, reports, and productivity analytics.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Request Tracker Second Clock
Sugggest Score — —
Category Business & Commerce Office & Productivity
Pricing Open Source Open Source

Product Overview

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Second Clock
Second Clock

Description: Second Clock is a free, open-source time tracking software for Windows. It allows users to track time spent on tasks and projects, with features like time entry tracking, reports, and productivity analytics.

Type: software

Pricing: Open Source

Key Features Comparison

Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards
Second Clock
Second Clock Features
  • Time tracking
  • Productivity analytics
  • Multiple timers
  • Idle time tracking
  • Task management
  • Reporting
  • Export data

Pros & Cons Analysis

Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options
Second Clock
Second Clock
Pros
  • Free and open source
  • Simple and easy to use
  • Good for basic time tracking needs
  • Lightweight app
  • Can track idle time
Cons
  • Limited features compared to paid options
  • No mobile app
  • No collaboration tools
  • No invoicing
  • Basic reporting

Pricing Comparison

Request Tracker
Request Tracker
  • Open Source
Second Clock
Second Clock
  • Open Source

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Learn More About Each Product

Request Tracker
Request Tracker
Reviews, pricing & alternatives →
Second Clock
Second Clock
Reviews, pricing & alternatives →

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