Request Tracker vs TapNova

Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

TapNova

Description: TapNova is a mobile analytics platform that helps app developers understand user behavior in their apps. It provides insights into metrics like user engagement, retention, and conversions to help improve app design and marketing.

Type: software

Request Tracker Features

• Ticket tracking
• Email handling
• Web interface
• Custom fields
• Role-based access control
• REST API
• Integration with version control systems
• SLAs and notifications
• Reporting and dashboards

TapNova Features

• Real-time analytics dashboard
• User segmentation
• Funnel analysis
• Retention tracking
• Crash and exception reporting
• Custom event tracking
• A/B testing

Request Tracker

• Open Source

TapNova

• Not listed