Helpinator icon

Helpinator

Helpinator is a customer service software that aims to provide fast, personalized support to users. It uses artificial intelligence and natural language processing to understand customer queries and suggest responses to agents.

What is Helpinator?

Helpinator is a customer service and support software designed to enhance and automate customer interactions. Its key features include:

  • AI-powered chatbot for answering common questions and routing complex inquiries
  • Ticket management system for organizing customer requests
  • Knowledge base to surface relevant help articles
  • Customer analytics to identify trends and opportunities
  • Mobile app allowing users to find help on-the-go
  • Integration with popular business software like CRM, email, and social media

Helpinator combines the capabilities of chatbots, shared inboxes, and help desk software to provide fast, personalized customer service. Its automated tools like smart suggestions and macros allow agents to focus on delivering the right solution rather than responding quickly. With real-time monitoring and notifications, managers can better understand customers and guide their teams. Overall, Helpinator aims to make customer support more efficient, consistent, and effortless for both businesses and their users.

The Best Helpinator Alternatives

Top Apps like Helpinator

CHM Editor

CHM Editor is a free, open-source HTML help file editor for Windows. It provides a wide range of features for creating and editing CHM help files, including:WYSIWYG editor for writing help documentationImporting existing HTML files into a CHM projectOrganizing content with a table of contents, index, search, groups, etc...

KEL CHM Creator

KEL CHM Creator is a free help authoring tool for Windows that allows you to create CHM (Compiled HTML) files. CHM is a common Windows help file format that allows you to package web content like HTML pages, images, videos, and more into a single distributable file.Some key features...

Microsoft HTML Help

Microsoft HTML Help is a Microsoft proprietary format for writing help content for Windows programs. It was introduced in 1997 as a replacement for WinHelp with the release of Visual Studio 97.HTML Help allows creators to write help content using HTML, providing features like full text search, tables of contents, indexing...

HelpNDoc

HelpNDoc is a versatile help authoring and documentation tool that allows you to create various types of documentation easily. Some of the key features and capabilities of HelpNDoc include:Intuitive WYSIWYG editor for writing and formatting text.Built-in templates for quickly creating standard manuals, tutorials, API documentation etc.Import existing...

MadCap Flare

MadCap Flare is a feature-rich content authoring and publishing software designed specifically for technical communicators, technical writers, instructional designers and developers. It provides a streamlined workflow to go from authoring to publishing professional documentation, help systems, knowledge bases, eLearning courses, training guides, policy and procedure manuals, and more.Key features...

Adobe RoboHelp

Adobe RoboHelp is a popular help authoring and content development tool used by technical writers and instructional designers to create help content, knowledge bases, eLearning courses, policy documents and more. It comes with an intuitive interface and advanced features to streamline content creation.Some key features and capabilities of RoboHelp...

Vole Media CHM Free Edition

Vole Media CHM Free Edition is a lightweight, easy-to-use CHM file reader designed for Windows. As a freeware application, it provides basic functionality for opening and viewing compiled HTML (.chm) help files without needing to purchase or install additional software.When a CHM file is opened in Vole Media CHM...

WinCHM

WinCHM is a free help authoring tool for creating CHM (Compiled HTML) help files typically used for software documentation and user manuals. It provides an easy to use WYSIWYG editor for adding text, images, tables, links, tables of contents etc. without needing to know HTML.Some key features of WinCHM...

Help+Manual

Help+Manual is a feature-rich documentation tool used to create help files, user manuals, system manuals, ebooks, and more. It includes a built-in text editor, screenshot tool, variables, conditional text, tables, fonts, multi-language spell checker, and more.Key features include:Text Editor - Full-featured text editor to write and format...

Abee CHM Maker

Abee CHM Maker is a free utility software for creating CHM (Compiled HTML Help) files on Windows. It provides an easy way to bundle HTML pages, images, videos, PDFs, and other files into a single CHM help document.Some key features of Abee CHM Maker:Intuitive graphical interface for compiling...

HelpScribble

HelpScribble is a cloud-based software that enables anyone to quickly and easily create beautiful help content and knowledge bases to support their products, apps, or services. With its intuitive what-you-see-is-what-you-get editor, HelpScribble makes writing help articles simple, eliminating the need for any technical expertise.Key features and benefits of HelpScribble...

Paper Killer

Paper Killer is an intuitive document management solution that helps businesses eliminate their reliance on paper documents. It provides powerful tools to digitize, organize, distribute and collaborate on files from a centralized platform.With Paper Killer, users can quickly scan paper documents or import existing electronic files into the system...