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HelpSmith

HelpSmith is a help authoring and documentation tool that allows teams to create context-sensitive help content, knowledge bases, and technical documentation. It has features like content reuse, conditional text, version control, and more.

What is HelpSmith?

HelpSmith is a modern help authoring and documentation software designed for teams that need to create help content, knowledge bases, user manuals, online courses, and technical documentation. It provides a collaborative authoring environment with features like:

  • Content reuse - content topics can be written once and reused across multiple outputs
  • Conditional text - show/hide content based on user attributes or configuration
  • Context-sensitive help - content can be mapped to specific application functions and display when users need it
  • Responsive output - web-based help is optimized for any device
  • Translation management - supports creating content in multiple languages
  • Version control - track changes and manage releases
  • Customizable templates - pixel-perfect control over the look and feel of outputs
  • And more - reports, analytics, single source publishing, etc.

With its user-friendly WYSIWYG editor, topic-based authoring paradigm, and flexible output formats, HelpSmith enables teams to streamline documentation processes and deliver the right information to users when they need it most.

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