HelpSmith
HelpSmith is a help authoring and documentation tool that allows teams to create context-sensitive help content, knowledge bases, and technical documentation. It has features like content reuse, conditional text, version control, and more.
help
documentation
authoring
knowledge-base
HelpSmith: Help Authoring and Documentation Tool
Help authoring and documentation tool allowing teams to create context-sensitive help content, knowledge bases, and technical documentation with features like content reuse, conditional text, version control.
What is HelpSmith?
HelpSmith is a modern help authoring and documentation software designed for teams that need to create help content, knowledge bases, user manuals, online courses, and technical documentation. It provides a collaborative authoring environment with features like:
- Content reuse - content topics can be written once and reused across multiple outputs
- Conditional text - show/hide content based on user attributes or configuration
- Context-sensitive help - content can be mapped to specific application functions and display when users need it
- Responsive output - web-based help is optimized for any device
- Translation management - supports creating content in multiple languages
- Version control - track changes and manage releases
- Customizable templates - pixel-perfect control over the look and feel of outputs
- And more - reports, analytics, single source publishing, etc.
With its user-friendly WYSIWYG editor, topic-based authoring paradigm, and flexible output formats, HelpSmith enables teams to streamline documentation processes and deliver the right information to users when they need it most.
HelpSmith Features
Features
- Context-sensitive help
- Knowledge base creation
- Technical documentation
- Content reuse
- Conditional text
- Version control
Pricing
- Subscription-Based
Pros
Easy to use WYSIWYG editor
Collaboration features
Integration with JIRA and Confluence
Multi-channel publishing
Cons
Steep learning curve
Limited customization options
No built-in translation or localization
Official Links
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