What is HelpSmith?
HelpSmith is a modern help authoring and documentation software designed for teams that need to create help content, knowledge bases, user manuals, online courses, and technical documentation. It provides a collaborative authoring environment with features like:
- Content reuse - content topics can be written once and reused across multiple outputs
- Conditional text - show/hide content based on user attributes or configuration
- Context-sensitive help - content can be mapped to specific application functions and display when users need it
- Responsive output - web-based help is optimized for any device
- Translation management - supports creating content in multiple languages
- Version control - track changes and manage releases
- Customizable templates - pixel-perfect control over the look and feel of outputs
- And more - reports, analytics, single source publishing, etc.
With its user-friendly WYSIWYG editor, topic-based authoring paradigm, and flexible output formats, HelpSmith enables teams to streamline documentation processes and deliver the right information to users when they need it most.