Micro CRM
Micro CRM is an open-source customer relationship management system tailored for small businesses. It allows managing contacts, accounts, leads, opportunities and cases in a simple interface.
opensource
small-business
contacts
accounts
leads
opportunities
cases
Micro CRM: Open-Source CRM for Small Businesses
An open-source customer relationship management system designed specifically for small businesses, managing contacts, accounts, leads, opportunities and cases in a simple interface.
What is Micro CRM?
Micro CRM is an open-source, self-hosted customer relationship management (CRM) system designed for small businesses. It provides a suite of tools to organize contacts, track leads, manage accounts and opportunities, and provide customer support.
Some key features of Micro CRM include:
- Contact Management - Store all contact details including name, company, email, phone, address, etc. Segment contacts with tags and custom fields.
- Lead Tracking - Track leads with status, assign owners, record activities, and set reminders to follow up.
- Accounts & Opportunities - Manage account details and sales opportunities. Set stages and probability to forecast sales.
- Cases/Tickets - Track, prioritize and manage customer support tickets.
- Dashboards & Reports - View key CRM metrics in dashboards. Generate reports on sales, leads, activities etc.
- Email Integration - Sync email with contacts. Send emails directly from Micro CRM.
- Calendar - Schedule activities, meetings and view availability in shared calendar.
- Custom Fields & Layouts - Customize fields and layouts to match business processes.
- Role-based Access Control - Manage access for staff accounts.
- Open-source - Self-hosted and completely free with no enforced limits.
With its simplicity, customizability and open-source nature, Micro CRM is ideal for small businesses looking to organize customer interactions without expensive licensing or complex interfaces.
Micro CRM Features
Features
- Contact Management
- Lead Management
- Opportunity Tracking
- Sales Pipeline
- Email Integration
- Calendar
- Reporting
- Mobile Access
Pricing
- Open Source
Pros
Free and open source
Easy to use interface
Good basic CRM features
Integrates with Gmail and Outlook
Available on mobile
Cons
Limited customization options
No advanced CRM features like marketing automation
Only supports a small number of users
Limited support options
Official Links
The Best Micro CRM Alternatives
Top Business & Commerce and Crm and other similar apps like Micro CRM
Here are some alternatives to Micro CRM:
Suggest an alternative ❐
Odoo
Odoo is a comprehensive open source enterprise resource planning (ERP) software suite. It provides a broad range of business applications including sales, CRM, project management, warehouse management, manufacturing, inventory, accounting, and human resources.Some key features of Odoo include:Modular design allowing you to install only the apps your business needsPowerful search...
Salesforce
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses connect with customers, partners, and employees. It was founded in 1999 and has become the world's #1 CRM platform with over 150,000 companies using it.Key features of Salesforce include:Contact Management - Organize contact details for people and companies...
Pipedrive
Pipedrive is a cloud-based customer relationship management (CRM) software designed specifically for small to medium sized sales teams. It provides tools to manage the entire sales pipeline - from tracking leads to closing deals.Some key features of Pipedrive include:Deal pipelines - visualize and track deals through customizable pipelinesLead management -...
ERPNext
ERPNext is a free and open-source enterprise resource planning (ERP) software solution built for the web. It is designed to manage key business processes such as:Accounting and financeSales and purchase managementInventory and warehouse managementManufacturing and operationsProject managementHuman resource managementCustomer relationship management (CRM)ERPNext is built on a modern and robust technology...
Mautic
Mautic is an open source marketing automation platform used by companies to nurture leads and contacts through personalized campaigns. Its key features include:Lead tracking - Track website visitors across devices and channels to understand their journey.Contact monitoring - Segment contacts based on attributes, behaviors, and engagement levels.Campaign builder - Visually...
EspoCRM
EspoCRM is an open source customer relationship management (CRM) application designed for small and medium sized businesses. It allows companies to organize, track, and manage interactions with leads and customers across sales, marketing, customer service, and other business processes.Key features of EspoCRM include:Contact Management - Store names, companies, emails, addresses,...
EteSync
EteSync is an open source, end-to-end encrypted, and privacy-focused contacts and calendar synchronization service. It allows users to keep their personal information and calendar events private while still being able to seamlessly sync their data across multiple devices.Unlike most other sync solutions, EteSync uses client-side encryption rather than server-side. This...
Tryton
Tryton is an open source enterprise resource planning (ERP) software designed for companies of all sizes. It provides a single, integrated system for managing key business processes including:Accounting - General ledger, accounts payable/receivable, cash management, tax management, and financial reporting.Sales - Customer relationship management, sales orders processing, invoicing, and shipping.Purchasing...
Corteza CRM
Corteza CRM is an open-source customer relationship management platform that is focused on flexibility, customizability and security. Some of the key features of Corteza CRM include:Contact management - store and track information about your customers and contactsOrganization management - maintain records on companies and link contacts to organizationsOpportunity management -...
Salesflare
Salesflare is a comprehensive sales engagement platform designed to help B2B sales teams manage relationships, automate outreach, and track sales activity across the entire sales funnel. Some key features of Salesflare include:Lead and account data integration from your CRMIntelligent email sequencing that automatically follows up with leadsReal-time alerts when prospects...
Jetpack CRM
Jetpack CRM is a cloud-based customer relationship management (CRM) platform designed specifically for small businesses. It aims to provide an affordable, easy-to-use solution to help small teams organize their contacts, improve communication, manage deals and pipeline, and analyze data to grow sales.Key features of Jetpack CRM include:Contact Management - Organize...
