Nutshell CRM

Nutshell CRM

Nutshell CRM is a sales and customer relationship management platform designed for small to medium-sized businesses. It focuses on sales automation, pipeline management, and customer support features in an easy-to-use interface.
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sales pipeline-management customer-support

Nutshell CRM: Sales and Customer Relationship Management Platform

A cloud-based platform designed for small to medium-sized businesses, offering sales automation, pipeline management, and customer support features in an easy-to-use interface.

What is Nutshell CRM?

Nutshell CRM is a cloud-based customer relationship management platform targeted at small and medium-sized businesses. It aims to provide an intuitive, user-friendly sales and marketing solution to help teams manage leads, track customer interactions, and gain insights through reporting.

Key features of Nutshell CRM include:

  • Lead, account, and contact management
  • Sales pipeline and forecasting tools
  • Email integration and tracking
  • Shared calendars and task assignment
  • Customizable reports and dashboards
  • Mobile access via iPhone and Android apps

Nutshell focuses heavily on automation to help sales teams save time on administrative tasks. It can automatically log emails, schedule follow-ups, populate customer profiles, and more. The software also provides visibility into sales processes through visual sales pipelines and activity analytics.

Unlike some CRM solutions, Nutshell is purpose-built for small teams rather than large enterprises. This allows it to concentrate on a core set of user-friendly sales tools rather than become a complex IT project. The company markets itself as an intuitive, team-based sales CRM rather than an extensive custom enterprise platform.

Nutshell CRM competes against other SMB-focused solutions like HubSpot CRM, Zoho CRM, and Base CRM. It starts at $19 per user per month for the Starter plan which supports basic sales pipeline and contact management.

Nutshell CRM Features

Features

  1. Sales pipeline management
  2. Lead and contact management
  3. Task and activity tracking
  4. Email integration
  5. Reporting and analytics
  6. Mobile app for iOS and Android
  7. Customizable dashboards
  8. Collaboration tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and user-friendly interface

Affordable pricing options

Integrates with popular business tools

Robust sales automation features

Excellent customer support

Cons

Limited customization options

Lacks advanced marketing features

Can be challenging to migrate from other CRM systems


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