Rebump
Rebump is a feedback and review management platform that helps businesses collect customer reviews, manage their online reputation, and leverage reviews for marketing. It consolidates reviews from across the web into one dashboard.
Rebump: Feedback & Review Management Platform
Collect customer reviews, manage online reputation and leverage reviews for marketing with Rebump, a comprehensive review management platform that consolidates reviews from across the web into one dashboard.
What is Rebump?
Rebump is a cloud-based reputation and review management software designed for small and medium-sized businesses. It allows companies to collect customer feedback and online reviews from various sources such as Google, Facebook, and Yelp and monitor company mentions across the web from one centralized dashboard.
Key features of Rebump include review monitoring, review generation through email and SMS campaigns, review sites management by claiming and updating information, analytics based on sentiment, keywords, and trends, as well as the ability to respond to reviews publicly or privately and re-publish top reviews as testimonials.
Rebump integrates with popular CMS platforms like WooCommerce and Shopify to display reviews, ratings, and badges on product/service pages. Mobile apps are available to manage your reputation on-the-go. It offers customized consulting and hands-on support for reputation building through dedicated Review Growth Strategists.
Ideal for service-based businesses like contractors, healthcare, automotive services, professional services, etc. as well as multi-location brands like retailers, restaurants, hotels, etc. Pricing starts at $99/month for the basic plan targeting businesses generating up to 15 locations and offers more advanced features, integrations, and support in higher-tier plans.
Rebump Features
Features
- Collects customer reviews from various sources
- Provides a centralized dashboard to view and manage reviews
- Allows responding to reviews publicly or privately
- Analyzes reviews with sentiment analysis
- Offers review widgets and badges to showcase reviews on site
- Integrates with Google My Business for managing GMB reviews
- Provides review templates and workflows
- Automates review requests via email and SMS
Pricing
- Freemium
- Subscription-Based
Pros
Consolidates reviews from different platforms
Makes it easy to monitor and respond to reviews
Lets you showcase positive reviews as social proof
Automates and streamlines review collection process
Provides insights into customer sentiment from reviews
Helps improve online reputation and build trust
Cons
Can be complex for small businesses without dedicated community management
Review collection features require customer contact info
Lacks some customization options offered by competitors
Analytics and automation features in higher tiers only
Integration with only select review sites, not all
Official Links
Reviews & Ratings
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