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Silverbullet

Silverbullet is an open-source IT service management software designed to help organizations track and manage IT assets, problems, changes, releases, and more. It includes features like incident management, problem management, change management, release management, asset management, and more.

What is Silverbullet?

Silverbullet is an open-source IT service management (ITSM) software application designed to help organizations efficiently track, manage, and optimize their IT services and assets. It provides a range of capabilities to support common ITSM processes including:

  • Incident management - Log, categorize, assign, track, and report on incidents. Set up automated alerts and notifications.
  • Problem management - Record underlying problems behind incidents, analyze root causes, and build knowledge base.
  • Change management - Propose, assess impact, approve, schedule, and track changes to infrastructure.
  • Release management - Plan, schedule, and deploy software releases.
  • Configuration management - Track CIs, maintain relationship database, annotate CIs with manuals/docs.
  • Asset management - Register and track hardware and software assets across the infrastructure.

As an open-source platform, Silverbullet offers customizable workflows and integration capabilities at zero license cost. It focuses on essential ITSM capabilities favored by small and mid-sized organizations. The intuitive browser-based interface requires minimal training for rapid adoption. Overall, Silverbullet offers a flexible, easy-to-use ITSM solution to gain control of IT operations.

The Best Silverbullet Alternatives

Top Apps like Silverbullet

Notion, Obsidian, Standard Notes, Microsoft OneNote, Simplenote, Typora, Google Keep, CherryTree, Logseq, Notesnook, AppFlowy, Trilium Notes are some alternatives to Silverbullet.

Notion

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Obsidian

Obsidian redefines the landscape of note-taking and knowledge management, providing a robust platform for individuals to build a personal knowledge base and make meaningful connections between ideas. Designed with a focus on the principles of local-first and markdown, Obsidian offers a unique and efficient approach to organizing and structuring information...

Standard Notes

Standard Notes is an open-source, encrypted notes application developed by Standard Notes LLC with a focus on privacy and security. It stores all notes locally on your device by default, with options to sync your encrypted data across other devices securely. Some key features and highlights of Standard Notes include...

Microsoft OneNote

Microsoft OneNote revolutionizes the way you capture, organize, and share information. Serving as your digital notebook, OneNote offers a dynamic platform for note-taking that transcends traditional boundaries. Seamlessly integrating with the Microsoft Office suite, this versatile application enables users to create, edit, and access notes across multiple devices, ensuring that...

Simplenote

Simplenote is a popular, free note taking application available for all major desktop and mobile platforms. It syncs notes securely across devices in real-time using AES-256 bit encryption. Some key features of Simplenote include:Basic formatting options like bold, italics, lists, etc.Tagging to organize notesPin notes to the top...

Typora

Typora is a popular markdown editor and reader available as a desktop application for Windows, macOS, and Linux operating systems. It stands out for providing a seamless writing and reading experience when working with markdown files.When editing documents in Typora, there is no preview window - users can see...

Google Keep

Google Keep is a cloud-based note-taking service and app developed by Google. It allows users to create different types of notes including text, lists, images, audio recordings, and handwritten notes. All data is synced automatically across devices signed into the same Google account.Key features of Google Keep include:Collaboration...

CherryTree

CherryTree is a versatile open-source note taking and organization application. It allows users to store information in a hierarchical tree structure, allowing for easy categorization and navigation of notes.Some key features of CherryTree include:Rich text support - Notes can be formatted using bold, italics, lists, etc.Syntax highlighting...

Logseq

Logseq is an open-source knowledge base and note-taking application built for creating a second brain to organize your ideas and connect concepts across domains. It adopts a local-first approach where all data is stored on your device by default and optionally synced to the cloud.Some key features of Logseq...

Notesnook

Notesnook is a free online note taking and organizing software. It provides users with a variety of tools to easily capture ideas, thoughts, web content, images, and more in an organized notebook interface.Key features of Notesnook include:Intuitive rich text editor for formatting notes - add headings, lists, bold...

AppFlowy

AppFlowy is an open-source alternative to Notion that allows users to take notes, manage tasks and projects, and organize documents. Some key features of AppFlowy include:Intuitive notebook structure for organizing notes and tasks into pages and sectionsPowerful editor with support for text formatting, checklists, code blocks, embed videos/PDFs...

Trilium Notes

Trilium Notes is an open-source, hierarchical note taking application designed for building large personal knowledge bases. It uses a tree structure for organizing notes, allowing users to create nested topics and subtopics for easy linkage of related ideas.Some key features of Trilium Notes include:Tree-structured notes - Notes are...