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eWay-CRM vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

eWay-CRM icon
eWay-CRM
Request Tracker icon
Request Tracker

eWay-CRM vs Request Tracker: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature eWay-CRM Request Tracker
Sugggest Score — —
Category Business & Commerce Business & Commerce
Pricing — Open Source

Product Overview

eWay-CRM
eWay-CRM

Description: eWay-CRM is a customer relationship management (CRM) software designed for small and medium-sized businesses. It allows managing contacts, tracking leads, forecasting sales, and automating marketing campaigns.

Type: software

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

eWay-CRM
eWay-CRM Features
  • Contact management
  • Lead and opportunity tracking
  • Sales forecasting
  • Marketing automation
  • Email integration
  • Calendar and task management
  • Reporting and analytics
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

eWay-CRM
eWay-CRM
Pros
  • User-friendly interface
  • Customizable workflows
  • Affordable pricing
  • Mobile app for on-the-go access
  • Integrates with popular business tools
Cons
  • Limited customization options
  • Occasional performance issues
  • Lacks advanced features found in enterprise-level CRMs
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

eWay-CRM
eWay-CRM
  • Not listed
Request Tracker
Request Tracker
  • Open Source

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Learn More About Each Product

eWay-CRM
eWay-CRM
Reviews, pricing & alternatives →
Request Tracker
Request Tracker
Reviews, pricing & alternatives →

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