Pipedrive vs Request Tracker

Pipedrive

Description: Pipedrive is a cloud-based customer relationship management (CRM) software designed for sales teams. It allows managing deals and sales pipelines, tracking lead sources, scheduling activities, automating workflows, and reporting on sales performance.

Type: software

Pricing: Paid

Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Pipedrive Features

• Sales pipeline management
• Lead and contact management
• Customizable sales stages and deal tracking
• Email integration and templates
• Activity scheduling and reminders
• Reporting and analytics
• Workflow automation
• Mobile apps for iOS and Android

Request Tracker Features

• Ticket tracking
• Email handling
• Web interface
• Custom fields
• Role-based access control
• REST API
• Integration with version control systems
• SLAs and notifications
• Reporting and dashboards

Pipedrive

• Paid

Request Tracker

• Open Source