FreeRDP vs GoTo Resolve

Struggling to choose between FreeRDP and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

FreeRDP is a Remote Work & Education solution with tags like remote-desktop, rdp, remote-access.

It boasts features such as Remote desktop client, Supports RDP, VNC, NX, X11, Multi-monitor support, Audio redirection, Drive redirection, Clipboard redirection, Smartcard redirection, Printer redirection, Seamless windows, NLA authentication, TLS encryption, IPv6 support and pros including Free and open source, Cross-platform, Wide protocol support, Good performance, Active development, Extensive feature set.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	FreeRDP	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

FreeRDP

Description: FreeRDP is a free and open source implementation of the Remote Desktop Protocol which allows you to remotely control PCs. It is lightweight, cross-platform, and supports a wide range of features including printer and drive redirection.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

FreeRDP Features

• Remote desktop client
• Supports RDP, VNC, NX, X11
• Multi-monitor support
• Audio redirection
• Drive redirection
• Clipboard redirection
• Smartcard redirection
• Printer redirection
• Seamless windows
• NLA authentication
• TLS encryption
• IPv6 support

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

FreeRDP

Pros

• Free and open source
• Cross-platform
• Wide protocol support
• Good performance
• Active development
• Extensive feature set

Cons

• Setup can be tricky
• Limited mobile support
• Some features unstable
• Lacks native macOS support

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

FreeRDP

• Open Source

GoTo Resolve

• Freemium
• Subscription-Based