imPcRemote vs GoTo Resolve

Struggling to choose between imPcRemote and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

imPcRemote is a Remote Work & Education solution with tags like remote-desktop, file-transfer, remote-control, collaboration.

It boasts features such as Remote desktop access, File transfer, Remote printing, Voice chat, Whiteboard, Collaboration tools and pros including Easy to set up and use, Good performance, Supports multiple platforms, Has free version.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	imPcRemote	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

imPcRemote

Description: imPcRemote is a remote desktop software that allows you to access and control a computer remotely over the internet. It enables file transfer, remote printing, voice chat, whiteboard and other collaboration features.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

imPcRemote Features

• Remote desktop access
• File transfer
• Remote printing
• Voice chat
• Whiteboard
• Collaboration tools

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

imPcRemote

Pros

• Easy to set up and use
• Good performance
• Supports multiple platforms
• Has free version

Cons

• Limited features in free version
• Can be laggy at times
• Security concerns with remote access

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

imPcRemote

• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based