OnlineVNC vs GoTo Resolve

Struggling to choose between OnlineVNC and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

OnlineVNC is a Remote Work & Education solution with tags like remote-access, vnc, web-browser.

It boasts features such as Web-based remote desktop access, No client installation required, Cross-platform compatibility, Encrypted connections, File transfer, Multi-monitor support, Remote printing, Clipboard sharing, Audio support, Mobile device support and pros including Easy to use, Accessible from any device with a browser, No client software to install or configure, Secure encrypted connections, Good performance.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	OnlineVNC	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

OnlineVNC

Description: OnlineVNC is a web-based VNC client that allows users to remotely connect to another computer from their web browser. It provides platform-independent remote access without needing to install a dedicated client.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

OnlineVNC Features

• Web-based remote desktop access
• No client installation required
• Cross-platform compatibility
• Encrypted connections
• File transfer
• Multi-monitor support
• Remote printing
• Clipboard sharing
• Audio support
• Mobile device support

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

OnlineVNC

Pros

• Easy to use
• Accessible from any device with a browser
• No client software to install or configure
• Secure encrypted connections
• Good performance

Cons

• Limited features compared to desktop clients
• Can be slower than native clients
• Requires browser plug-in installation
• Free version has restrictions

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

OnlineVNC

• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based