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OpenKM vs Surfly

Professional comparison and analysis to help you choose the right software solution for your needs.

OpenKM icon
OpenKM
Surfly icon
Surfly

OpenKM vs Surfly: The Verdict

⚡ Summary:

OpenKM: OpenKM is an open-source document management system for managing documents, images and files in an organization. It allows users to store, search, preview and collaborate on documents. It is lightweight and easy to install and configure.

Surfly: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature OpenKM Surfly
Sugggest Score — —
Category Office & Productivity Online Services
Pricing Open Source —

Product Overview

OpenKM
OpenKM

Description: OpenKM is an open-source document management system for managing documents, images and files in an organization. It allows users to store, search, preview and collaborate on documents. It is lightweight and easy to install and configure.

Type: software

Pricing: Open Source

Surfly
Surfly

Description: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Type: software

Key Features Comparison

OpenKM
OpenKM Features
  • Document management
  • Records management
  • Collaboration tools
  • Version control
  • Search engine
  • Access controls
  • Annotations
  • Workflows
Surfly
Surfly Features
  • Co-browsing
  • Screen sharing
  • Video chat
  • Form filling
  • Annotation tools
  • Session recording
  • Chatbot integration
  • Customizable interface
  • Multi-language support

Pros & Cons Analysis

OpenKM
OpenKM
Pros
  • Open source
  • Easy to install and configure
  • Good search capabilities
  • Lightweight
  • Supports multiple databases
  • Has mobile apps
Cons
  • Limited native integrations
  • Less flexible than some competitors
  • Can be slow with large databases
  • Limited native OCR capabilities
Surfly
Surfly
Pros
  • Improves customer engagement
  • Enables remote assistance
  • Boosts sales conversions
  • Reduces support costs
  • Easy to implement
Cons
  • Can be perceived as invasive
  • Requires training for agents
  • Limited customization in basic plan

Pricing Comparison

OpenKM
OpenKM
  • Open Source
Surfly
Surfly
  • Not listed

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Learn More About Each Product

OpenKM
OpenKM
Reviews, pricing & alternatives →
Surfly
Surfly
Reviews, pricing & alternatives →

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