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Coastline

Coastline is a cloud-based customer service software that helps companies provide exceptional support across multiple channels like email, live chat, social media, and more. It brings all customer conversations into one place for agents to respond efficiently.
Coastline alternatives ➤

What is Coastline?

Coastline is a cloud-based customer service software designed to help companies deliver exceptional support across multiple channels. It consolidates all customer conversations from channels like email, live chat, social media, and more into one unified workspace.

Key features of Coastline include:

  • Unified inbox bringing together interactions from email, live chat, social media, etc.
  • Ticket management and assignment rules for organizing customer inquiries
  • Multiple support channels - email, live chat, social media, portal, etc.
  • Knowledge base to document solutions for common questions
  • Customer database with history of all interactions
  • Mobile support so agents can respond from anywhere
  • Customizable service level agreements (SLAs) to set resolution time goals
  • Reporting and analytics for tracking team performance
  • Role-based access and permissions for managing agents
  • Integrations with popular business apps like Salesforce, Zendesk, Shopify, etc.

Overall, Coastline aims to streamline all customer communications for faster response times and maximize agent productivity. Its centralized hub offers visibility across channels to enhance customer experience.

Official Links

Official Website
rumsunrise.wordpress.com/portfolio/coas...

The Best Coastline Alternatives

Top Apps like Coastline

Leafpad, UpNote, Note Everything, Mousepad, JotterPad, Graviton Editor, Bundled Notes, TreeNoote, Jota Text Editor, jEdit, Turbo Editor, Judge0 IDE, Notesy are some alternatives to Coastline.
Sugggest an alternative ❐

Leafpad

Leafpad is an open-source text editor for Linux operating systems. It provides a simple and easy-to-use interface for basic text editing, formatting, and printing.Some of the key features of Leafpad include:Lightweight and fast - uses little system memory and loads documents quicklySupports text formatting like bold, italics, underlining...

UpNote

UpNote is a free, open-source note taking application available for Windows, Mac, Linux, iOS and Android operating systems. It provides a simple and clean interface for creating, organizing and editing notes.Some key features of UpNote include:Basic rich text editing tools for formatting note text - add bold, italics...

Note Everything

Note Everything is a free, open-source note taking application for Windows. It provides a fast and intuitive interface for capturing thoughts, ideas, to-do lists, and any other notes you need to write down.With Note Everything, you can quickly create textual notes or checklists. It has basic formatting options like...

Mousepad

Mousepad is a simple and lightweight text editor application designed for the GNOME desktop environment. It aims to provide a basic, yet functional text editing experience with minimal resource usage.Some key features of Mousepad include:Syntax highlighting for various programming and markup languages like HTML, CSS, PHP, C, Python...

JotterPad

JotterPad is a feature-rich text editor and note taking application for Android. It is fully open source and has an intuitive, minimalist user interface that allows for comfortable reading and writing.Some of the standout features of JotterPad include:Support for Markdown formatting, allowing you to write using simple textual...

Graviton Editor

Graviton Editor is a free and open source code and text editor that offers a feature-rich development environment for programmers and writers. Built with web technologies, it runs as a desktop app on Windows, Mac and Linux platforms. For developers, Graviton Editor provides syntax highlighting and auto-completion support for over...

Bundled Notes

Bundled Notes is a free desktop note-taking application for Windows. It provides a simple interface for users to create, organize, and manage all their notes in one place.The key feature of Bundled Notes is the ability to bundle multiple related notes together for easy access and organization. For example...

TreeNoote

TreeNoote is a free knowledge management and note taking application for Windows. It provides an intuitive interface for organizing your ideas, notes, documents, links, and more into a tree structure.Some of the key features of TreeNoote include:Flexible tree-based organization system to store and structure all your informationRich text...

Jota Text Editor

Jota Text Editor is a feature-rich text and code editor application for Android devices. Developed by MobiTex, Jota aims to provide a fast, intuitive and powerful text editing experience on mobile.Some key features of Jota Text Editor include:Syntax highlighting for over 30 programming/markup languages including Java, HTML, CSS...

JEdit

jEdit is a mature programmer's text editor with hundreds of person-years of development behind it. To download, install, and set up jEdit as quickly and painlessly as possible, go to the jEdit homepage.This open source editor supports syntax highlighting for over 200 file types. Syntax highlighting takes the pain out...

Turbo Editor

Turbo Editor is a free text editor application for Windows designed to provide basic yet essential editing capabilities. Some key features of Turbo Editor include:Fast load times - Opens instantly and handles large files with easeMinimal interface - Clean layout focuses on text editing rather than unnecessary menus and...

Judge0 IDE

Judge0 IDE is a versatile online integrated development environment (IDE) that allows developers to write, compile, run, and debug code in over 40 programming languages. It provides a code editor with syntax highlighting and other helpful features to improve productivity.Some highlights of Judge0 IDE include:Supports major languages like C...

Notesy

Notesy is a free and open-source note taking application available for Windows, macOS, Linux, iOS, and Android. It provides a simple yet powerful platform for organizing personal notes and lists.With Notesy, users can create richly formatted notes with options like bold, italics, highlights, bullet points, checkboxes, and more. Notes...