Customer analytics and engagement platform for tracking customer behavior across websites, mobile apps, and other platforms, providing insights into customer journeys, funnel analysis, cohort analysis, and customer retention.
KISSmetrics is a robust customer analytics and engagement platform used by companies to understand customer behavior across devices and platforms. It allows businesses to track every customer action across websites, mobile apps, offline interactions, and more to see the customer journey from initial visit to repeat purchase.
Key features of KISSmetrics include:
KISSmetrics aims to be an all-in-one customer intelligence platform that goes beyond surface-level metrics like pageviews and downloads. The depth of data it collects allows product, marketing and executive teams to truly understand the customer journey end-to-end. This helps them optimize decision-making to improve customer experiences.
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