UserSurge

UserSurge is a user research and usability testing platform that allows you to get feedback on your website or app from real users. It makes it easy to recruit test participants, conduct remote or in-person sessions, analyze feedback, and identify issues to improve the user experience.

UserSurge alternatives ➤

What is UserSurge?

UserSurge is a user research and usability testing platform used by product teams to get feedback from real users throughout the product development process. With UserSurge you can:

Recruit participants that match your target demographic for tests
Conduct moderated remote user interviews and usability test sessions
Send out qualitative surveys to get feedback from users
Integrate with popular tools like Zoom, Lookback, and Slack
Analyze session recordings and feedback to uncover usability issues
Identify UX problems early and iterate on your product

Some key benefits of using UserSurge include saving time by automating administrative tasks, getting feedback from real users early and often, having flexible and customizable test templates, and collaboration features that allow teams to observe sessions and analyze results together. Overall, UserSurge makes running a user research program scalable for teams and provides actionable insights to help them build more user-friendly products.

Official Links

Official Website
www.usersurge.com

The Best UserSurge Alternatives

Top Apps like UserSurge

Hotjar, Smartlook, ClickMeter, Plerdy, FullStory, LiveSession, Inspectlet, Lucky Orange, UsabilityTools, KonceptApp, imprace, SimpleHeatmaps.com are some alternatives to UserSurge.

Sugggest an alternative ❐

Hotjar

Hotjar is a powerful user experience analytics and feedback software that helps website owners understand how visitors are truly using their site. Some of the key features Hotjar provides include:Heatmaps - See where users click, tap, scroll, and focus attention on each pageRecordings - Watch individual user sessions to...

Smartlook

Smartlook is a user experience analytics software used to understand and improve user engagement on websites and mobile apps. It records visitors' sessions, clicks, taps, and gestures, allowing product teams to visualize customer journeys with session recordings and heatmaps.Key features of Smartlook include:Session recordings - Watch exactly how...

ClickMeter

ClickMeter is an analytics platform used for tracking and analyzing clicks, conversions, and other marketing metrics. It provides the following key features:Click Tracking - Track clicks on your links and monitor click metrics like unique clicks, click rates, geo data, and more. Integrates with many popular ad platforms.A...

Plerdy

Plerdy is a user experience analytics platform designed to help website owners and marketers understand how visitors interact with their site. It provides valuable insights to optimize site performance and conversion rates.Key features of Plerdy include:Page-level analytics - Track page views, bounce rates, exit rates for each pageHeatmaps...

FullStory

FullStory is a powerful digital experience analytics software that records every user interaction on your website or mobile app. It helps product teams understand exactly how users interact with their sites by capturing every click, tap, scroll, gesture and page view so you can replay sessions like videos.Key features...

LiveSession

LiveSession is a feature-rich live chat and customer support software designed to help companies provide exceptional real-time customer service and sales support. It enables companies to interact with website visitors through live chat, voice, and video right from their website and mobile app.Key features and capabilities of LiveSession include...

Inspectlet

Inspectlet is a website analytics software that provides insights into how visitors use and navigate websites. It works by recording visitors' sessions, including mouse movements, clicks, scrolls, and keystrokes.One of the main features is session replays. These replays visually show all visitor activity on a website, revealing where they...

Lucky Orange

Lucky Orange is a user-friendly web analytics software designed to help understand and optimize the customer experience on your website. Some key features include:Session recordings - Watch Visitor recordings to see exactly how visitors use your site. Understand behavior to optimize conversions.Heatmaps - See where visitors click, scroll...

UsabilityTools

UsabilityTools is a robust, easy-to-use platform for conducting remote user research and usability testing. It provides an end-to-end solution for planning studies, creating test plans and tasks, recruiting participants that match your target users, moderating live sessions, capturing feedback through built-in annotation tools, analyzing results, and sharing findings.Some key...

KonceptApp

KonceptApp is a visual collaboration software designed for teams to organize workflows, manage projects, and nurture a culture of transparency and alignment. It brings together various frameworks like mind maps, kanban boards, interactive whiteboards, and team calendars into one unified platform.Some key features of KonceptApp include:Mind Maps -...

Imprace

Imprace is a comprehensive time tracking and productivity platform built specifically for agencies and professional services organizations. It enables teams to track time accurately, manage projects efficiently, forecast workloads, automate billing and invoicing, and gain valuable insights into productivity and profitability.Key features of Imprace include:Time Tracking - Automatic...

SimpleHeatmaps.com

SimpleHeatmaps.com is a user-friendly heatmap and click map software used to understand how visitors interact with your website. It visually tracks clicks, taps, scrolling, and movement of mouse cursors to reveal customer behavior and pinpoint areas of interests.Key features include:Heatmaps showing hot spots where users clicked the...