UsabilityTools

UsabilityTools

UsabilityTools is a user research and user testing platform that allows product teams to gain qualitative insights into their digital products through remote user testing. It makes it easy to recruit real users for moderated sessions to understand usability issues, measure task s
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user-testing usability user-experience

UsabilityTools: User Research & Testing Platform

UsabilityTools is a user research and user testing platform that allows product teams to gain qualitative insights into their digital products through remote user testing.

What is UsabilityTools?

UsabilityTools is a robust, easy-to-use platform for conducting remote user research and usability testing. It provides an end-to-end solution for planning studies, creating test plans and tasks, recruiting participants that match your target users, moderating live sessions, capturing feedback through built-in annotation tools, analyzing results, and sharing findings.

Some key capabilities include:

  • Recruiting - Integrates with panel providers to recruit participants that match your target audience by demographics, behaviors, knowledge and more.
  • Test Distribution - Distribute moderated live tests or automated remote tests to participants around the world.
  • Study Builder - Build out your study with a visual test editor, customize surveys pre and post-test, add context through instructions.
  • Session Recording and Analytics - Record audio, video, screens and facial expressions. Analyze data like completion rates, clicks, errors.
  • Collaboration - Add notes during tests, bookmark important moments, share findings with stakeholders.
  • Integrations - Integrates seamlessly with design tools like Figma, Jira, Slack and more.

With remote testing solutions, teams can continuously test and improve digital experiences without the geographical constraints of in-lab testing. UsabilityTools aims to make user research fast, simple and scalable for organizations.

UsabilityTools Features

Features

  1. Remote user testing
  2. Recruitment tools
  3. Task distribution
  4. Session moderation
  5. Results analysis
  6. Heatmaps
  7. Session recordings

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Integrates with popular tools

Large participant pool

Good value for money

Cons

Limited analytics compared to some competitors

No support for mobile app testing

Max of 5 users per account on free plan


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