UXTesting

UXTesting

UXTesting is a user testing platform that allows you to get feedback on your website, app, or prototype from real users. It makes it easy to recruit test participants and run moderated or unmoderated remote user testing sessions. Key features include test scheduling, screen and a
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UXTesting: User Testing Platform for Website & App Feedback

User testing platform allowing real user feedback on website, app, or prototype, with features like test scheduling and remote moderated/unmoderated testing

What is UXTesting?

UXTesting is a comprehensive user testing platform used for gathering feedback on websites, mobile apps, prototypes, and more. It aims to make user research easy and scalable by providing tools to recruit participants, conduct remote moderated or unmoderated tests, record sessions, gather feedback, and analyze results.

Some key features of UXTesting include:

  • Recruiting: Access a diverse participant panel or integrate with your own recruiting channels to find your target users.
  • Test Scheduling: Schedule moderated or unmoderated tests with automatic reminders for participants.
  • Recording: Record audio, video, screen activity, facial expressions, and device views during tests.
  • Note Taking: Annotate important moments and capture participant comments.
  • Feedback Tools: Use built-in satisfaction scores, NPS, tasks, ratings, and custom questions to gather structured feedback.
  • Analysis: Utilize session highlight reels, tags, transcripts, powerful filtering, and AI-assisted insights to understand key issues.
  • Integrations: Connect to popular tools like Jira, Slack, Figma, etc. to share insights across teams.

Overall, UXTesting aims to make user research scalable for teams through an end-to-end platform optimized for remote, unmoderated testing. It's used by companies ranging from startups to enterprises like Microsoft, Salesforce, Uber, and more.

UXTesting Features

Features

  1. Remote user testing
  2. Recruitment tools
  3. Feedback collection
  4. Test scheduling
  5. Screen recording
  6. Note taking
  7. Participant panel access

Pricing

  • Freemium
  • Subscription-based

Pros

Easy to set up and use

Integrates with popular design tools

Detailed feedback from real users

Large pool of test participants

Affordable pricing

Helpful support team

Cons

Limited analytics and data visualization

No support for special user groups like children

Max of 5 tests per month on basic plan

Technical issues with recordings sometimes


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