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Excel Online vs Request Tracker

Professional comparison and analysis to help you choose the right software solution for your needs.

Excel Online icon
Excel Online
Request Tracker icon
Request Tracker

Excel Online vs Request Tracker: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Excel Online Request Tracker
Sugggest Score — —
Category Office & Productivity Business & Commerce
Pricing Freemium Open Source

Product Overview

Excel Online
Excel Online

Description: Excel Online is the web-based version of Microsoft Excel that allows users to view, edit, and share Excel documents directly in a web browser. It provides core Excel features like formatting, calculations, and basic charting capabilities for free with an Office 365 subscription.

Type: software

Pricing: Freemium

Request Tracker
Request Tracker

Description: Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Type: software

Pricing: Open Source

Key Features Comparison

Excel Online
Excel Online Features
  • Online editing and viewing of Excel spreadsheets
  • Real-time co-authoring
  • Access Excel files from anywhere with an internet connection
  • Basic Excel features like formatting, calculations, charts
  • Integration with OneDrive for cloud storage and sharing
Request Tracker
Request Tracker Features
  • Ticket tracking
  • Email handling
  • Web interface
  • Custom fields
  • Role-based access control
  • REST API
  • Integration with version control systems
  • SLAs and notifications
  • Reporting and dashboards

Pros & Cons Analysis

Excel Online
Excel Online
Pros
  • Free with Office 365 subscription
  • Access files anywhere
  • Real-time collaboration
  • No need to install full Excel application
  • Lightweight alternative to desktop Excel
Cons
  • Lacks some advanced Excel features like macros, add-ins
  • Formatting limitations
  • Slower performance than desktop Excel
  • Requires internet connection
  • File size limits for editing
Request Tracker
Request Tracker
Pros
  • Open source and free
  • Highly customizable
  • Powerful search and filtering
  • Great community support
  • Integrates with many tools
  • Scalable for large deployments
Cons
  • Steep learning curve
  • Can be complex to set up and manage
  • Limited native mobile support
  • Upgrades can be difficult
  • Not as user friendly as some options

Pricing Comparison

Excel Online
Excel Online
  • Freemium
Request Tracker
Request Tracker
  • Open Source

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Learn More About Each Product

Excel Online
Excel Online
Reviews, pricing & alternatives →
Request Tracker
Request Tracker
Reviews, pricing & alternatives →

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