Struggling to choose between GoTo Resolve and Igiko? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Igiko is a Office & Productivity product tagged with diagramming, wireframing, flowcharts, mockups, vector-graphics.
Its standout features include Drag-and-drop interface, Flowcharts, Wireframes, UML diagrams, Mind maps, Network diagrams, Mockups, Floorplans, and it shines with pros like Open source, Intuitive interface, Great for prototyping, Good for collaboration, Extensive shape libraries, Cross-platform.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Igiko is an open-source diagramming and vector graphics software tool for creating flowcharts, wireframes, UML diagrams, mind maps, network diagrams, mockups, floorplans, and more. It provides an intuitive drag-and-drop interface for building professional diagrams quickly.