Boomtown!

Boomtown is a customer service platform for delivering exceptional experiences. Its AI tools help companies engage customers by capturing their feedback and routing it to the right teams for fast resolution.

Boomtown! alternatives ➤

What is Boomtown!?

Boomtown is a comprehensive customer service platform designed to help companies deliver exceptional customer experiences and improve key service metrics like CSAT and NPS scores. Its key features include:

Omnichannel engagement - Boomtown integrates data from all customer touchpoints like phone, email, chat, social media etc. so companies get a single unified customer profile.
AI-powered automation - Boomtown uses natural language understanding and machine learning to analyze customer issues, recommend solutions for agents, and automatically route inquiries to the right teams.
Knowledge management - The platform centralizes all customer information, conversations, solutions etc. into a searchable knowledge base so agents can quickly find answers.
Analytics and reporting - Companies get insights into critical CX metrics, agent performance, inquiry trends and more to identify areas for improvement.

By consolidating customer data, enabling smart automations and arming agents with the right information, Boomtown helps companies deliver more efficient, personalized and satisfying customer experiences.

Official Links

Official Website
boomtownroi.com

The Best Boomtown! Alternatives

Top Apps like Boomtown!

Salesforce, Witei, biznessmaker, Aprive, Follow Up Boss, RealScout, Top Producer, Ask Avenue, Zurple, LeadSimple, TLDCRM - Total Lead Domination, MangoCRM, Agent Sauce, Wise Agent, RealtyJuggler, Pickle CRM are some alternatives to Boomtown!.

Sugggest an alternative ❐

Salesforce

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Witei

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Biznessmaker

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Aprive

Aprive is a business intelligence software and data management platform that helps businesses access, combine, analyze, and visualize data from multiple sources. It aims to make data analytics accessible and actionable for businesses of all sizes.Key features of Aprive include:User-friendly drag and drop interface to build data pipelines...

Follow Up Boss

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RealScout

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Top Producer

Top Producer is a customer relationship management (CRM) and sales force automation software application designed specifically for real estate professionals including agents, brokers, and teams. First launched in 1993, Top Producer aims to optimize real estate sales by providing an all-in-one toolkit to manage contacts, listings, transactions, marketing and communications.Key...

Ask Avenue

Ask Avenue is a conversational artificial intelligence platform designed to provide users with accurate answers to their questions through natural dialogue. It utilizes advanced natural language processing and machine learning techniques to understand the context and intent behind user questions, even when phrased conversationally.Some key features of Ask Avenue...

Zurple

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LeadSimple

LeadSimple is a cloud-based customer relationship management (CRM) and lead management software designed specifically for small to medium-sized businesses. Some key features of LeadSimple include:Lead Capture and Scoring - Automatically capture leads from your website forms and assign scores based on lead profile and activity. This helps focus sales...

TLDCRM - Total Lead Domination

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MangoCRM

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Agent Sauce

Agent Sauce is a cloud-based customer service software designed for small and medium-sized businesses. It allows companies to manage customer interactions across multiple channels including phone, email, live chat, social media messenger apps from one centralized dashboard.Some key features of Agent Sauce include:Omnichannel routing - Automatically route and...

Wise Agent

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RealtyJuggler

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Pickle CRM

Pickle CRM is a cloud-based customer relationship management (CRM) platform designed specifically for small and medium businesses. It aims to provide an affordable yet powerful CRM solution to help organizations manage relationships and interactions with prospects and customers.Key features of Pickle CRM include:Contact Management - Organize contacts, interactions...