consider.ly

Consider.ly

consider.ly is a feedback and product research platform that allows product teams to collect insights from customers and users. It provides features to create surveys, conduct 1-on-1 interviews, collect NPS feedback, and analyze results to inform product decisions.
feedback research surveys interviews analytics

consider.ly: Feedback & Product Research Platform

collect insights from customers and users with features like surveys, 1-on-1 interviews, NPS feedback, and analytics to inform product decisions

What is Consider.ly?

consider.ly is a SaaS platform designed for product and marketing teams to conduct market research and gather customer feedback. Its key capabilities include:

  • Building and distributing surveys to collect quantitative feedback
  • Conducting 1-on-1 interviews to gather qualitative insights
  • Analyzing results to uncover trends, themes, and actionable insights
  • Integrating with popular tools like Jira, Slack, and Salesforce

consider.ly aims to be an all-in-one solution for product research activities like voice-of-customer analysis, usability testing, customer journey mapping, and building user personas. Its analytics dashboards allow teams to identify patterns in feedback data and quickly determine high-priority issues to address.

The platform is fully customizable with various question and survey templates available. Teams can target feedback requests to customers via email or integrate surveys onto web/mobile apps. Automated reminders and advanced statistical analysis make it easy to get high-quality responses.

Overall, consider.ly enables agile product and marketing teams to gather comprehensive customer insights that inform strategic decisions around roadmaps, positioning, and go-to-market plans.

Consider.ly Features

Features

  1. Create surveys to collect quantitative feedback
  2. Conduct 1-on-1 interviews to gather qualitative insights
  3. Collect NPS scores to measure customer satisfaction
  4. Analyze results and feedback to inform product decisions
  5. Integrations with tools like Slack, Jira, etc
  6. Customizable and branded surveys
  7. Schedule and automate surveys

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to create and send surveys

In-depth qualitative feedback from interviews

Quantitative data from surveys

Powerful analytics and reporting

Integrates with existing workflows

Customizable and on-brand

Cons

Can get expensive for large teams or volumes of responses

Interview recruitment needs to be managed manually

Advanced analytics features in higher tiers only

Steep learning curve for some advanced features


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