SessionStack

SessionStack

SessionStack is a customer experience monitoring tool that records user sessions to help developers debug issues. It captures all browser and device interactions like clicks, taps, scrolls, network requests, errors, logs etc. in session replays.
SessionStack image
session-recording user-monitoring debugging customer-support

SessionStack: Customer Experience Monitoring Tool

Record user sessions to help developers debug issues with SessionStack, capturing browser and device interactions like clicks, taps, scrolls, network requests, errors, logs etc.

What is SessionStack?

SessionStack is a customer experience monitoring and web debugging tool used by developers and QA teams. It records actual user sessions by capturing all browser interactions and device telemetry, allowing you to replay issues from your customer's perspective.

Key features include:

  • Session recordings - Record real user sessions across web and mobile, including all clicks, taps, scrolls etc.
  • Advanced session search - Search through sessions using various filters to narrow down to issues.
  • Playback and inspector - Visually debug sessions by replaying them and inspecting network requests, console errors, DOM changes etc.
  • Error monitoring - Get notified of JavaScript errors or other issues happening on your site.
  • Custom metrics - Instrument your code to record custom metrics and events.
  • Cross-browser support - Support for all major desktop and mobile browsers.
  • Integrations - Integrate with tools like Jira, Slack, Sentry and more.

Overall, SessionStack provides an easy way to understand customer issues by essentially looking over your users' shoulders as they interact with your web or mobile apps. The session replays and inspector equips developers and QA to quickly diagnose front-end issues.

SessionStack Features

Features

  1. Session recording
  2. User session replay
  3. Console and network logs
  4. Error monitoring
  5. Custom events
  6. Real user monitoring
  7. Crash reporting
  8. Session analytics
  9. Integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Detailed session replays

Works across devices and browsers

Easy to integrate

Affordable pricing

Good customer support

Cons

Limited customization options

No on-premise deployment

Can get expensive for large teams

Lacks some advanced analytics features


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