Urban Airship

Urban Airship

Urban Airship is a cross-channel customer engagement platform that enables push notifications, in-app messages, email, SMS, and more. It helps companies engage with customers on any device or channel.
Urban Airship image
engagement messaging mobile push-notifications

Urban Airship: Cross-Channel Customer Engagement Platform

Urban Airship is a cross-channel customer engagement platform that enables push notifications, in-app messages, email, SMS, and more. It helps companies engage with customers on any device or channel.

What is Urban Airship?

Urban Airship is a customer engagement platform that provides tools for sending push notifications, in-app messages, email, SMS, and more to connect with customers on any device or channel. It features:

  • Support for iOS, Android, web push, Amazon, Windows, SMS, and email messaging
  • Tools for segmenting audiences and crafting targeted messages
  • Real-time analytics on message performance
  • Intuitive dashboards for managing campaigns and channels
  • Integration options with leading CRMs, analytics platforms, and more
  • Scalability to handle billions of messages per day
  • Industry-leading security and compliance standards
  • Trusted by leading global brands across retail, media, travel, and more

Urban Airship enables companies to orchestrate customer journeys across devices and channels at scale. Its cross-channel approach helps drive engagement, retention, and conversions through timely, relevant messaging tailored to each user.

Urban Airship Features

Features

  1. Push notifications
  2. In-app messaging
  3. Email and SMS delivery
  4. Location-based messaging
  5. A/B testing
  6. Analytics and reporting
  7. Audience segmentation
  8. Integration with CRM systems
  9. Multi-channel messaging

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to implement and use

Scalable to large user bases

Flexible delivery options

Robust analytics and segmentation

Well-designed user interface

Good customer support

Cons

Can get expensive for high volume usage

Setup and initial configuration can be complex

Advanced features may require developer skills

May need additional systems for full marketing stack


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