What is Charlie?
Charlie is a leading chatbot software platform that empowers anyone to create intelligent conversational agents for business use cases. It provides a code-free environment to build chatbots visually using a user-friendly drag-and-drop interface.
Key highlights of Charlie include:
- Sophisticated NLU capabilities for accurate intent recognition, entity extraction and sentiment analysis
- Over 100 pretrained skills and templates for quick bot prototyping
- Seamless integration with popular messaging channels like WhatsApp, Facebook Messenger etc
- Conversation analytics dashboard for tracking KPIs
- Enterprise-grade security and compliance adherence (ISO, SOC2, GDPR)
- Scalable infrastructure to support high volume interactions
- Omnichannel deployment across web, mobile and IVR channels
With Charlie, anyone ranging from business users, consultants to professional developers can rapidly build and iterate on conversational agents to automate tasks and engage customers. It takes care of the complex AI aspects behind the scenes so you can focus on creating great conversational experiences.