TeamViewer QuickSupport

TeamViewer QuickSupport

TeamViewer QuickSupport is a remote desktop software that allows IT technicians to remotely access computers and other devices to provide technical support. It enables screen sharing, file transfer, remote control, and more.
Remote Work & Education Remote Access & Control
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remote-desktop remote-support screen-sharing file-transfer remote-control
TeamViewer QuickSupport alternatives ➤

TeamViewer QuickSupport: Remote Access Software for IT Technicians

Remote desktop software allowing IT technicians to access computers and devices for technical support, with features like screen sharing, file transfer, remote control, and more.

What is TeamViewer QuickSupport?

TeamViewer QuickSupport is a remote access and remote control software designed primarily for IT service desks and support teams. It enables technicians to securely connect to computers and other devices anywhere in the world to troubleshoot problems, provide assistance, train users, and more.

With TeamViewer QuickSupport, an IT technician can remotely view and control the desktop of a remote computer or device. This allows them to see exactly what the end user sees, demonstrate tasks and workflows, and take control of the mouse and keyboard to resolve issues quickly. It includes features like file transfer, chat, screenshot capture, system diagnostics, and the ability to reboot remote computers.

The key advantages of TeamViewer QuickSupport focus around its ease of use and deployment. No pre-installation is required - users simply run a small executable file to generate a temporary ID to allow a technician to connect. Connections are highly secure using 256-bit AES encryption and random session passwords. Permanent ID assignment is also available to enable persistent unattended remote access.

TeamViewer QuickSupport places no restrictions on the number of endpoints supported or connections initiated. This makes it suitable for companies of all sizes. It integrates with popular IT service desk platforms like ServiceNow and AUTOTASK, allowing tickets to automatically generate QuickSupport session invites. Mobile apps are also available to allow technicians to connect from smartphones and tablets when away from their desk.

Overall, TeamViewer QuickSupport provides a fast, simple, and secure remote assistance and troubleshooting solution for IT teams and help desks. Its ease of use for end users combined with powerful remote control capabilities make it an attractive option for supporting computers and mobile devices across an organization.

TeamViewer QuickSupport Features

Features

  1. Remote desktop support
  2. Unattended access
  3. File transfer
  4. Remote printing
  5. Remote reboot
  6. Chat
  7. VoIP
  8. Session recording

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use

Fast connection times

Secure encrypted connections

No client installation required

Mobile support

Integrates with other TeamViewer products

Cons

Limited free version

Can be expensive for larger teams

Requires constant internet connection

Official Links

Official Website
https://www.teamviewer.com/en/products/mobile-d...

The Best TeamViewer QuickSupport Alternatives

Top Remote Work & Education and Remote Access & Control and other similar apps like TeamViewer QuickSupport

Here are some alternatives to TeamViewer QuickSupport:

AirDroid icon
AirDroid
AnyDesk icon
AnyDesk
Samsung DeX icon
Samsung DeX
ApowerMirror icon
ApowerMirror
Reflector icon
Reflector
Vysor icon
Vysor
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