Best SmarterTrack Alternatives (21)
Looking for a SmarterTrack alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is SmarterTrack? SmarterTrack is a help desk and customer service software that provides ticket tracking, knowledge base, live chat, automation, and reporting. It helps teams collaborate to deliver exceptional customer support.
Top Alternatives to SmarterTrack
Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …
Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies …
Track-It! is a help desk and asset management software designed for internal IT teams. It includes ticketing, asset management, change …
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SmarterTrack Overview
SmarterTrack is a help desk and customer service software designed to help organizations deliver exceptional customer support. It provides a complete set of features including:Ticket management - Track, prioritize, assign, and manage support tickets from various channels like email, web forms, social media, and more.Knowledge base - Create a searchable knowledge base to surface helpful self-service content.Live chat - Chat with customers in real-time via website chat widgets.Automation - Set up workflow automation and triggers to streamline repetitive tasks.Reporting and …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| SmarterTrack | N/A | — |
| Raiseaticket | N/A | — |
| Engati | N/A | — |
| Beingo | N/A | — |
| Get Satisfaction | N/A | — |
| Kayako | N/A | — |
| Zendesk | Paid | — |
| HelpSpace | N/A | — |
| Track-It! Help Desk Software | N/A | — |
| Freshdesk | Freemium | — |
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