Best Support Hero Alternatives (22)
Looking for a Support Hero alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is Support Hero? Support Hero is a customer service and help desk software that allows companies to manage customer support tickets, knowledge bases, and customer communication across multiple channels. It includes features like automated workflows, SLAs and reporting.
Top Alternatives to Support Hero
ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …
Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …
Document360 is a document management and workflow software that helps teams collaborate on documents. It has features like cloud storage, …
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Support Hero Overview
Support Hero is a cloud-based customer service and help desk software designed for companies that need to provide excellent customer support across multiple channels. Some key features of Support Hero include:Multi-channel support across email, live chat, social media, call center, self-service portals, and moreTicket management system to track, prioritize, assign, and resolve customer support ticketsKnowledge base to document solutions to common questions and issuesSupport automation using workflows and macros to standardize processesSLA management with reminders and escalation rulesReal-time and historical …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| Support Hero | N/A | — |
| UserVoice | N/A | — |
| ProProfs Help Desk | N/A | — |
| Raiseaticket | N/A | — |
| Engati | N/A | — |
| Beingo | N/A | — |
| Kampsite | N/A | — |
| Document360 | N/A | — |
| Trengo | N/A | — |
| Zendesk | N/A | — |
| Freshdesk | N/A | — |
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