Best HelpDesk by LiveChat Alternatives (21)
Looking for a HelpDesk by LiveChat alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is HelpDesk by LiveChat? HelpDesk by LiveChat is a customer service software that allows companies to manage customer conversations across multiple channels like email, live chat, messengers, and social media from one dashboard. It offers features like shared team inbox, CSAT surveys, help desk ticketing system, canned responses, and custom integrations.
Top Alternatives to HelpDesk by LiveChat
Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …
Corteza Service Cloud
Open SourceCorteza Service Cloud is an open-source low-code platform for building business applications, process automation, and case management solutions. It provides …
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HelpDesk by LiveChat Overview
HelpDesk by LiveChat is a robust customer service software designed to help companies manage conversations with customers across multiple channels. It allows you to keep all customer interactions including email, live chat, social messengers, and social media messages organized in one shared team inbox.Key features of HelpDesk include:Shared team inbox to assign, monitor, and respond to customer queriesTicketing system to track customer issues and facilitate team collaborationKnowledge base to document solutions for common questionsCanned responses to standardize reply timeCSAT surveys …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| HelpDesk by LiveChat | N/A | — |
| LiveAgent | N/A | — |
| UserVoice | N/A | — |
| Raiseaticket | N/A | — |
| Corteza Service Cloud | Open Source | — |
| Engati | N/A | — |
| Kampsite | Open Source | — |
| Kayako | N/A | — |
| Zendesk | Paid | — |
| Freshdesk | Freemium | — |
Read full HelpDesk by LiveChat review → | Browse Business-Commerce software